REFUND POLICY

Last Updated: 2 January 2025

At She Shines Abundance, we strive to provide high-quality products and services. However, we understand that sometimes things may not meet your expectations. Please read our refund policy carefully to understand your options for refunds on digital and physical products.

1. Digital Products

Due to the nature of digital products, we do not offer refunds once the product has been delivered. This includes, but is not limited to, ebooks, online courses, downloadable content, and digital resources.

By purchasing a digital product, you acknowledge that you understand and agree to this no-refund policy. We encourage you to review the product details and contact us with any questions before making a purchase.

2. Physical Products

For physical products, we offer a refund or exchange within 7 days of receiving your order, provided the following conditions are met:

  • The product is returned in its original condition, unused, and in the original packaging.

  • You provide proof of purchase (order number or receipt).

To initiate a refund or exchange for physical products, please contact us at sheshinesabundance@gmail.com with your order number and details of the issue.

3. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the damage or defect. We will offer a replacement or a full refund, depending on your preference and availability of stock.

4. Subscription Services

For subscription-based services (such as paid courses, memberships, etc.), you may cancel your subscription at any time. However, if you cancel your subscription after the billing cycle has begun, you will not be eligible for a refund for that cycle. Your subscription will remain active until the end of the current billing period.

5. How to Request a Refund

To request a refund for physical products or report an issue with a product, please contact us at sheshinesabundance@gmail.com with the following information:

  • Your name

  • Order number

  • Reason for the refund or return request

  • Photos (if applicable)

We will process your refund request within 3 - 5 business days of receiving your email. Refunds will be issued to the original payment method used for the purchase.

6. Late or Missing Refunds

If you have not received a refund yet, please first check your bank account or payment provider. If the refund is not reflected, contact us at sheshinesabundance@gmail.com, and we will assist in resolving the issue.

7. Non-Refundable Items

The following items are non-refundable:

  • Gift cards

  • Downloadable products (once accessed or downloaded)

  • Any product or service marked as non-refundable at the time of purchase

8. Changes to This Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our refund policy or would like to request a refund, please contact us at:

She Shines Abundance
sheshinesabundance@gmail.com